Anonyymit
KerroKumppanillesi
Asking for reviews from customers through SMS is a valuable tool for goods and services providers. With this SMS, you can boost customers’ response rate and capture their experience while it is still fresh. Also, feedback msg provide accurate and valuable reviews for potential customers, ultimately driving more sales.
When crafting this message, you must follow key principles like ensuring the message is clear, concise, well-timed, & personalized, providing a direct link to the review platform, and respecting customers’ preferences (whether to opt-in or opt-out).
In this post, we will explore 15+ successful feedback request message templates that you can easily copy & paste.
15+ Ready-to-Use SMS Templates for Different Scenarios
It can be very difficult to get customers to leave a review after purchasing goods or obtaining services from your establishment. However, a well-crafted please rate us message can nudge customers to do it.
The following customer review templates will surely assist you in getting more feedback from your customers. You can simply copy & paste.
- Scenario: After buying for the first time
“Hi [Customer’s Name], we are sure your [Product] has arrived. Hope you love it 😊. Could you please drop a quick review? [Link] Your feedback will help others to choose confidently. Unsub: [Link].”
🌟Key Elements: Customization, value of the review, link to the review platform, and an unsub link.
- Scenario: After a recent purchase
“Hi [Customer’s Name], thank you for recently purchasing a/an [Product Name] from [Name of Establishment]. We would love to know how you feel. Can you leave us a review at [Link}.”
🌟Key Elements: Personalization, gratitude, clear call-to-action, and a direct link to the review platform.
- Scenario: After a service delivery
“Hi [Customer’s Name], we hope you enjoyed your [Service] today. We would like to get your thoughts on our service delivery, so we can improve. Mind sharing a quick review 😉? [Link}. Thank you!”
🌟Key Elements: Customization, value of the review, clear call-to-action, link to the review platform, and gratitude.
- Scenario: After customer’s interaction with a customer support personnel
“Hi [Customer’s Name], we hope our support team was able to render adequate assistance to you today. Your feedback means a lot to us – do you mind leaving a quick review 🙏? It won’t take your time at all! [Link].”
🌟Key Elements: Personalization, value of the review, and a direct link to the review platform.
- Scenario: After rendering assistance to a customer
”Hello [Customer’s Name], we recently assisted you with [describe the issue you helped resolve]. We would like to hear your thoughts about your experience with our customer support team. Please take a few minutes to share your thoughts [Link to Review]. Thank you for contacting us 👍.”
🌟Key Elements: Personalization, clear & concise language, a direct link to the review platform, and gratitude.
- Scenario: After few months of purchasing a product
”Hello [Customer’s Name], we would love to know what your experience has been, using the [Product Name] you purchased from us at [Name of Your Store]. We would appreciate it if you can spare a few minutes to leave us a review. [Link]. Thank you for your time and for choosing us ❤️.”
🌟Key Elements: Customization, good timing, link to the review platform, and gratitude.
- Scenario: 1-2 weeks after purchasing a product
“Hello [Customer’s Name], we are reaching out to you to check in and see if you have any questions or feedback about our [Product Name]. You could leave a review here [Link to Review]. Honest feedback from customers like you will be incredibly helpful to our brand. Thank You.”
🌟Key Elements: Customization, good timing, link to the review platform, value of the review, and appreciation.
- Scenario: Few hours after a purchase
“Hi [Customer’s Name], this is an acknowledgment of how much we love your feedback. If you are yet to do so, you can quickly leave us a review on [Link]. Thank you very much and we hope to see you again soon. [Name of Company].”
🌟Key Elements: Good timing, link to the review platform, and appreciation.
- Scenario: After offering a one-time service to a customer
“Greetings, [Customer’s First Name]. We appreciate you choosing us to offer [Name of service]. Thank you for trusting us 😘. Please take a few minutes to rate us on [Link to the Platform]. We like to offer the best service.”
🌟Key Elements: Personalization, gratitude, link to the review platform, and gratitude.
- Scenario: To request responses on a survey
“Greetings, Mr./Mrs. [Customer’s Last Name]. We at [Business Name] are constantly looking for ways to improve our service delivery and we won’t be able to do that effectively without your open criticism. Please spare some time to respond to our short survey [Link to Survey]. It will only take a few minutes. Thank you for choosing us.”
🌟Key Elements: Personalization, value of the review, link to the survey platform, and appreciation.
- Scenario: To a regular customer
“Hey [Customer’s Name], positive reviews from awesome customers like you help others feel confident about choosing [Business Name]. Can you please use 60 seconds of your time to share your happy experiences on [Link]? Thank you for your continuous patronage. Till next time, we wish you the best.”
🌟Key Elements: Customization, importance of the review, link to the review platform, and best wishes.
- Scenario: To a first-time customer
“Dear, [Customer’s First Name]. Thank you for your recent purchase. Do you mind leaving us a review on [Link to the platform]? This will help us to continue providing great products. Thank you in advance!”
🌟Key Elements: Customization, gratitude, link to the review, and value of the review.
- Scenario: To a celebrity or public figure
“Greetings, Mr./Mrs./Miss. [Customer’s Last Name]. We have a quick favor to ask 🙏. Would you mind heading to [Platform Link] and writing a quick review? Reviews help us serve you better. Review or not, we still love you. Thank you for choosing [Business Name]!”
🌟Key Elements: Personalization, importance of the review, link to the review, choice to opt-out, and appreciation.
- Scenario: To ask for referral
”Hey [Customer’s First Name], you love [Business Name], right? Then, share the love by leaving a review here [Link] and referring a friend. Thank you for your support and trust. We sincerely appreciate it 💯.”
🌟Key Elements: Personalization, clear & concise message, link to the review, and gratitude.
- Scenario: To a longtime inactive customer
“Hello [Customer’s Name], it’s been a while we heard from you at [Business Name]. If you’ve had a great experience or you have any suggestions for us, please take a moment to share your thoughts at [Link to the Review]. Your feedback helps us improve and serve you better. Thank you for helping us grow and improve! 🤩”
🌟Key Elements: Customization, link to the review, value of the review, and gratitude.
- Scenario: To an anonymous customer
“Dear Valued Customer, we love to hear from you when you’re happy with our products or when we fall short. Would you be kind enough to share your feedback with us? It will only take a few minutes [Review Link].
We appreciate you and can’t wait to see you again 🫡. Thank you for patronizing [Company’s Name].”
🌟Key Elements: Generalization, link to the review, and gratitude.
- Scenario: To announce upcoming product update
“Hi [Customer Name], to prepare for our upcoming [Product Name] update, we are asking esteemed customers like yourself about their expectations for the new version. Please be kind enough to leave your ideas at [Link].
Thank you in advance for your time and valuable feedback.”
🌟Key Elements: Personalization, reason for the review, advertisement, link to the review, and appreciation.
Automate Templates with Anonsms
Manually sending review request messages can present several challenges, including time-consuming processes, potential for human error, difficulty in personalization, and deliverability issues. However, there is an effective way to send text request reviews to your customers any day and at any time – Anonsms (Your Bulk SMS Powerhouse).
If you are wondering, what is Anonsms Bulk and its key features for the readers? Then pay attention to the following.
- Unlimited Sending: With Anonsms Bulk, you can send as many joukkotekstiviestit as your campaign requires. No restrictions or limits to hold you back.
- Maailmanlaajuinen ulottuvuus: It allows you to send messages to phone numbers anywhere in the world. That’s why Anonsms is perfect for international campaigns or diverse audiences.
- Bulk Upload & Management: You can easily upload thousands of contacts and personalize text messages using fields like [Name].
- Crucial Scheduling: Anonsms allows you to plan your campaigns perfectly. You can schedule messages to go out at optimal times, even across time zones. This is key when you intend to do reminders, bulk SMS marketing, and goods promotion.
- Reliable Delivery: At Anonsms, we ensure high deliverability rates. So you just focus on your message and not bother yourself about how we send bulk SMS.
👉If you don’t know how to ask for reviews using Anonsms Bulk, follow the steps below;
- Käy osoitteessa Anonsms Bulk verkkosivusto
- Enter the recipients phone numbers and type your feedback request msg
- Klikkaa Lähetä tekstiviesti and the message will be delivered instantly.
Avoid These 4 Mistakes in SMS Review Requests
There are a few mistakes that you must avoid when sending a feedback SMS request. They include;
- Not Providing a Clear Call-To-Action: Make sure you include a direct link to the review platform in your leave a review template. Also, the instructions on the review platform should be easy to understand.
- Bad Message Timing: Avoid sending review requests too early or too late, after a customer’s interaction with your goods or services. Also don’t send messages at inappropriate times.
- Using a Generic Message: Personalized or customized messages are more effective than generic ones. Try mentioning specific details about their purchase.
- Sending Too Many Messages: Do not bombard your customers with excess review requests. One well-timed request is usually enough.
Johtopäätös
Getting feedback msg from customers is necessary for business growth and popular acceptance. However, it can be very difficult. So, most times you need to send SMS review request to encourage them to leave a review after purchasing goods or acquiring services from your firm.
The manual methods of sending this request can be very challenging for various reasons. So, we’ve provided an easy way out for you – Anonsms Bulk.
FAQs About Feedback Request Message
You probably still have some questions about sending feedback msg to customers or clients. Well, here are answers to some common questions that people ask.
- What is a good feedback message example?
A good feedback message acknowledges & expresses gratitude to the customer, and indicates a commitment to improvement. It should be concise, clear, and personalized to the customer.
- How to politely ask for feedback in email?
- Start with a clear and concise subject such as indicating your request.
- Express your appreciation for the recipient’s time and support.
- Explain why you are asking for feedback.
- Clearly state the specific feedback you need.
- Provide a way for them to easily respond.
- Again, thank them for their time and consideration.
Finnish 
English 
German 
Spanish 
Italian 
Turkish 
French 
Russian 
Portuguese 
Czech 
Danish